Privacy Policy

Your privacy matters to me. This policy explains what information I collect, how it’s used, and how it’s kept secure.

1. Who I am

This website is operated by C N Business Services Ltd (Company No. 14646018), trading as Carol Nourse Websites and Technical Support.

If you have any questions about this policy, please email .

2. Information I collect

I may collect and process the following information:

  • Details you provide through the contact form or by email (such as your name, email address, and message).

  • Anonymous usage data collected through Google Analytics, which helps me understand how visitors use the website.

  • Technical data such as your IP address, browser type, and operating system, collected automatically through cookies.

3. How I use your information

Your information is used to:

  • Respond to enquiries and provide services you request.

  • Improve the website and understand visitor behaviour.

  • Maintain business records and comply with legal or tax obligations.

I do not share, sell, or rent personal information to third parties. Where necessary to provide my services, your information may be processed by trusted service providers such as Microsoft (OneDrive) or Google (Analytics), who process data on my behalf in accordance with applicable data protection laws.

4. Cookies

This site uses cookies to ensure proper website functionality and to collect anonymous statistics through Google Analytics.

When you first visit the site, you’ll see a cookie consent banner that lets you accept or manage your preferences.
You can disable cookies at any time through your browser settings.

5. How your data is stored

  • Client information and business records are stored securely using password-protected business systems, including Microsoft OneDrive where appropriate.

  • Website analytics data is stored by Google Analytics in accordance with their privacy and data retention policies.

  • Data is retained only for as long as necessary to provide services or meet legal requirements.

6. Your rights

Under UK GDPR, you have the right to:

  • Request access to the data I hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent to processing at any time.

To exercise these rights, please email .

Data Protection Complaints

If you have concerns about how I collect, use or protect your personal data, I encourage you to contact me first so that I can investigate and resolve the issue.

Please see my Data Protection Complaints Policy for details of how complaints are handled.

If you remain unhappy after I have responded, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

7. Updates

This Privacy Policy was last updated in July 2026. It may be revised occasionally, and the most recent version will always appear on this page.